Mail Server UP
Authentication UP
Web Server (main) UP
Web Server (FP) UP
FTP Server UP
DNS Server 1 UP
DNS Server 2 UP
Quake 3 Server UP
News Server UP

Welcome to Gifford Internet's Customer Support Pages. We have created a set of support documents to assist you in resolving any problems you may encounter and to help you make the best use of the facilities we provide.

Telephone Support

This is provided free of charge to all customers and is available during the following times:-

    10:00 - 12:00 and 14:00 - 21:00
  Weekends and Bank Holidays:
    12:00 - 14:00 and 16:00 - 20:00

Call 0117 9118735. Calls to this number are charged at BT's local call rate from any location in the United Kingdom. If we are unable to deal with your problem straight away, we will call you back.

Email Support

Problems or queries which do not require an immediate response, should be emailed to Please include your name, your username (not your password), and your telephone number.


If you have an administration and/or billing type query/problem, please call 0117 9118735 during the times shown above. Alternatively, you can email the query to Please include your name, your username (not your password), and your telephone number.

Customer web sites.
(Added 24/01/2000)
Read news via Web Browser.
(Added 19/01/2000)
Read/Send email via Web Browser.
(Added 22/12/1999)
Access Numbers
DNS Servers
Email Config.
Web Cache
Proxy Server
95/98/NT/2K/XP Setup
Change Password
Email Addresses
Creating Pages
Installing Pages
Access Control
Access Counter
Display Hits
Form Mailer
Search The Web
Diagnostic Tools
Modem Information
Mailing Lists
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